*Receiving a damaged or defective product
*Receiving a product different from the one ordered.
*A product is missing or missing from the order received.
*In the event of a manufacturing defect in the product, it will be replaced immediately at no charge by contacting customer service.
General terms and conditions for return:
* Return fees: 20-25 SAR.
* The original packaging must be available, and the product must be in its original, sealed condition.
* Orders from outside the Kingdom of Saudi Arabia and the Gulf States are non-refundable.
* Refunds will be made via the original payment method within 7-21 business days.
* Products purchased online are non-returnable from stores.
* The company reserves the right to refuse warranty refund requests in the event of misuse.